Last updated: March 27, 2026
By accessing or using the SigSpan platform ("Service"), operated by Infrastructure and Integration Group (IIG), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
SigSpan provides an email-to-SMS bridge platform that converts incoming email alerts into SMS notifications delivered to designated phone numbers. The Service is designed for transactional, non-promotional business communications such as IT system alerts, server monitoring notifications, and on-call team alerting.
To use the Service, you must create an account. You agree to:
New accounts receive a 15-day free trial with full access to all platform features. After the trial period, your account automatically converts to pay-as-you-go pricing. No credit card is required to start a trial. Trial extensions may be requested by contacting us at admin@sigspan.com.
SigSpan uses tiered, pay-as-you-go pricing with no monthly platform fees:
You will be billed monthly based on your actual SMS usage. Invoices are sent via email with a detailed breakdown of message counts and tier-based pricing. Payment is due within 30 days of invoice date.
You agree to use the Service only for lawful purposes. You may not:
SigSpan provides tools to support compliance with the Telephone Consumer Protection Act (TCPA). However, you are responsible for:
SigSpan automatically processes STOP and opt-out requests from recipients. Messages will not be delivered to numbers that have opted out.
We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned downtime.
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. By using the Service, you consent to the data practices described in the Privacy Policy.
The Service, including its design, features, and documentation, is the property of Infrastructure and Integration Group (IIG). You retain ownership of the content you transmit through the Service. You grant us a limited license to process your content solely for the purpose of providing the Service.
To the maximum extent permitted by law, SigSpan and IIG shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
You agree to indemnify and hold harmless SigSpan, IIG, and their officers, employees, and agents from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any applicable law or regulation, including TCPA.
You may stop using the Service at any time. Since there are no monthly fees or contracts, you will only be billed for messages already sent. We may suspend or terminate your access to the Service if you violate these Terms or engage in activity that harms the Service or other users. We will provide reasonable notice before termination unless immediate action is required to prevent harm.
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a revised "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated Terms.
These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or the Service shall be resolved through good-faith negotiation before pursuing formal dispute resolution.
If you have questions about these Terms of Service, contact us at: